WHAT WE DO

Silver Sea Insight is a consultancy for the arts, culture, and charity sectors. Based in London but working with organisations across the UK and internationally, we specialise in CRM, research, and strategy development projects, helping organisations of all sizes put their customers at the heart of their business. We are passionate about working with our clients to get more out of their data, better understand their audiences, and build meaningful, long-term relationships with their visitors.

CRM

Need help selecting a new CRM system? Or some advice on how to improve how you use your existing system? From procurement through to implementation and optimisation, we can help you get the most out of your box office and CRM systems for ticketing, fundraising and marketing.

auDIENCE INSIGHT, RESEARCH, AND EVALUATION

We can help advise you on implementing a regular audience research programme for your organisation, or conduct bespoke pieces of research or data analysis to help you understand your audiences better, evaluate your activities, and inform strategy.

STRATEGY DEVELOPMENT

We are skilled at working with our clients to create data-driven strategies, from data-sharing policies to audience development plans to CRM strategies.